Payment Methods:
Lady Lanell's is pleased to accept Visa, MasterCard & American Express. We also accept checks and money orders. No cash or ATM debit accepted. Checks are subject to a ten (10) day hold for funds verification.

Return for Exchange:
Each pair of shoes is hand crafted per your order and as such, we can only exchange a pair of unworn shoes. Your new style or size choice will be shipped the next business day after receipt of original merchandise. If the requested item is out of stock, we will notify you by e-mail of its expected ship date. If you do not wish to wait, we will be happy to issue you store credit or a gift certificate.

Customers returning items for store credit will be issued a "coupon code" for the amount of their return, which can be redeemed at any time by entering the code when prompted on the check out page when you place your next order. All exchanges must be sent with a note in the package or original receipt, with all of your current contact information and what you require. Please remember you are responsible for return shipping, so include a current CC# or telephone number by which we may contact you for return shipping payment. For more information on store credits, please call Lady Lanell's at [561] 691.9929.

Risk of Loss:
All item purchased from Lady Lanell's are made pursuant to a shipper's insured delivery.

Returns of Sale Items:
All sale items are currently final sale!!!

How to Return Merchandise:
Without exception, returns must be sent UPS, Federal Express, Express Mail or Priority Mail. All returns must be insured for full value. Please visit the Contact Us section for the return address. All returns must be authorized prior to return. Contact Lady Lanell's through email or telephone at [561] 691.9929 at your convenience.

Copy Right:
All content included on this site, such as text, graphics, logos, button icons, and images are the property of Lady Lanell's. The content on this is the exclusive property of Lady Lanell's

Use of Site:
This site or portion of this site may not be reproduced, duplicated, copied, sold, resold, of otherwise exploited for any commercial purpose that is not expressly permitted by Lady Lanell's

DISCLAIMER:
THIS SITE IS PROVIDED BY LADY LANELL'S ON AN "AS IS" BASIS. LADY LANELL'S MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LADY LANELL'S DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LADY LANELL'S WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

TYPOGRAPHICAL ERRORS:
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Lady Lanell's shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Lady Lanell's shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Lady Lanell's shall immediately issue a credit to your credit card account in the amount of the charge.

Repairs or Damaged Shoes:
All shoes are hand crafted per order and carry a thirty (30) day warranty with receipt. Please call [561] 691.9929 prior to sending shoes in for warranty repair. Anything after the thirty days will incur a minimum repair charge of $45.00 and possibly more depending on damage. Shipping is not included.